Coronavirus (COVID-19) Infection Prevention & Control Policy
ZK Makeup Studio
All of us have been affected by the coronavirus (COVID-19) pandemic
We have missed being able to offer you the treatments that we know you love, and we are looking forward to seeing you again as soon as possible.
Our priority is to keep you as safe as possible, and prior to re-opening the salon we have implemented a number of changes, which we would like to make you aware of. During the time the salon has been shut, the salon owner Zoe Kennedy has completed the Coronavirus (COVID-19) Infection Prevention and Control course, which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. We have since made a number of changes in the way that we operate that you will notice when you next visit.
If any of our team feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into the salon. This may mean that we have to cancel your appointment at short notice. We appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again.
If you or any of the people you live with/ in your “bubble” feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments, which you miss due to illness.
Visiting the Salon
For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.
We already pride our salon for our hygiene standards but we have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.
We will be using a contactless thermometer to take our staff and your temperature on arrival, if it is at above 38C you will be asked to leave, this is for the safety of anyone in the salon the same goes for any of our team members.
Please wash your hands or use the hand sanitiser provided on arriving to the salon and leaving the salon.
We have invested in air filtration fans to help keep the air in the salon as clean as possible as well as keep you cool.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon.
We will understand and not be offended if you wish to wear a face mask when you visit the salon and during your treatment if this is appropriate, we do ask that if you have a mask that you wear it during treatments where possible and if you do not have one we have masks available to purchase for £2. For makeup bookings the mask will be worn during the eye makeup and taken of for the base (the makeup artist will be wearing a face shield for your protection) Please consult with who you have booked in with if you have any issues.
Please don’t be surprised or upset if our team use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / visors / aprons where appropriate.
We can confirm that the laundering of salon towels and uniforms is a priority we can assure you that all salon laundry is washed at 60 degrees C
All disposable items are bagged and safely removed from the treatment area between each client
We have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely
During your treatment
Our team understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start of your treatment.
We will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let us know and we will do what we can to satisfy you.
After the treatment
In order to avoid handling of cash, we would prefer if you could pay for your treatment in advance using bank transfers or use a contactless card machine where available.
All of these procedures have been implemented for your safety and that of our team. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thanks you for your understanding.